Client Portal Instructions
The steps below will guide you through this process. Please call, or email contact@arcsinstitute.com if you are having difficulty, need a password reset, or have scheduling questions. We are happy to help!
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Getting Set Up
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Check your email inbox for an email from noreply@therapyportal.com with the subject Client Portal Login
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Click on the link provided in the email
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Enter your birthdate, name, and set your password. (Don't forget to save your password! If you need help resetting it, just contact us.)
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Click on the link provided to access the portal​
Using the Portal
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From the Portal page you can either login or request a free consultation if you are not yet a client.
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Once logged in, you will see your upcoming appointments and any documents that need to be completed.
Documents can be completed by:
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Clicking “Sign Document”
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Electronically add your signature and date
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Click “Submit Completed Document”
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Request An Appointment Through The Portal!
First, go to the client portal and click on 'Request Appointment'
Then select request for a new patient (or existing patient if you already have a login)
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Then, you can either select a time for any available therapist, or you can click on the dropdown and pick one in particular!
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If you have trouble requesting through the portal, appointments can still be made through email or on the phone.